The Level Grand Suite
1119 sq. ft. / 8 Guests / 1 King Bed and 2 Twin Beds
The Level Grand Suite at Melia Casa Maya Cancun is a generous 1119 sq. ft. retreat designed for families or groups who want space, privacy and an elevated stay by the sea. This soundproofed, non-smoking suite opens to a balcony with ocean views, creating a bright setting for relaxed mornings, quiet pauses between resort activities and evenings spent together in comfort. Climate-controlled air conditioning, daily housekeeping and complimentary WiFi help keep the stay easy from arrival to departure. Inside, the suite is arranged with two bedrooms and a separate sitting area, giving up to 8 guests room to spread out while still sharing the same accommodation. Bedding includes 1 King Bed and 2 Twin Beds, with a down comforter and bed sheets provided. The private bathroom has a shower only, along with bathrobes and free toiletries. For downtime, there is a 55-inch HDTV with cable channels and closed-captioned TV, while practical touches include a phone, wardrobe or closet, and an iron and ironing board available on request. Cribs are available on request, and no rollaway or extra beds are offered. As part of the all-inclusive experience at Melia Casa Maya Cancun, on-site food and beverages are included in the room price, with some restrictions that may apply. Guests staying in The Level enjoy an upgraded room category with private check-in and reception, access to the dedicated Level Lounge, a welcome gift, turndown service and exclusive-area access. The resort also offers dining across venues such as Merkado, Cape Nao and Casa Nostra, along with pools, a children’s pool and a complimentary on-site water park for hotel guests.
What's included in this room?
- Private balcony overlooking the Caribbean, perfect for morning coffee
- 1119 sq. ft. suite laid out across two bedrooms and a sitting area
- One king bed and two twin beds, sleeping up to eight guests
- Private bathroom with a walk-in shower, plush robes and free toiletries
- Separate sitting area with soundproofed walls for calm, relaxed evenings
- Minibar stocked with drinks and snacks alongside a coffee and tea maker
- 55-inch HDTV, closed captioning, phone and complimentary WiFi throughout
- The Level perks include private check-in, lounge access and turndown service
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The Level Grand Suite FAQs
What kind of view does The Level Grand Suite offer, and is it worth the upgrade?
The suite’s private balcony frames genuine Caribbean Sea views, since Melia Casa Maya Cancun sits directly on the beach in the Hotel Zone rather than set back from it. For guests who want that ocean backdrop as part of everyday life during the stay, this category is a meaningful upgrade over an interior or garden-facing room.
How are the beds configured, and who is this suite best suited for?
The Level Grand Suite is furnished with 1 King Bed and 2 Twin Beds spread across two separate bedrooms, sleeping up to eight guests. That configuration makes it a strong fit for extended families, multi-generational travel, or two couples sharing one suite while still having their own bedroom space.
Does the suite have a balcony, and how do guests typically use it?
Yes, the suite opens onto a private balcony with ocean views. Guests generally use it for morning coffee, an evening drink before heading to dinner, or simply as a quiet spot to unwind between time at the pools and water park.
What is the bathroom like in The Level Grand Suite?
The suite includes a private bathroom with a walk-in shower, plus bathrobes and complimentary toiletries. There is no bathtub in this category, so guests who prioritize soaking should keep that in mind when choosing between rooms.
How does The Level Grand Suite compare with a standard Level room?
The Grand Suite steps up considerably in scale, offering 1119 sq. ft. across two bedrooms and a separate sitting area, compared with the single-bedroom layout of standard Level rooms. It’s built for groups who need more sleeping space and a bit more separation, while still carrying every Level inclusion.
What extra perks come with booking The Level category?
Level guests receive private check-in and reception, access to the dedicated Level Lounge, a welcome gift, and turndown service, along with exclusive-area privileges such as breakfast access at Cape Nao reserved for Level guests. All on-site food and beverages remain part of the resort’s all-inclusive pricing.
Is this suite better suited for families or couples?
With two bedrooms sleeping up to eight guests, the layout is built with families and larger groups in mind. Younger guests have access to the resort’s pools and complimentary water park, while the property’s 24-hour gym remains the one facility reserved exclusively for adults.
How far is The Level Grand Suite from the beach, pools and restaurants?
Melia Casa Maya Cancun is a beachfront property with its restaurants, pools and children’s water features arranged around a compact resort footprint, so guests in this suite are typically a short walk from the sand, the pools, and dining options like Merkado, Casa Nostra and The Grill.
Will guests notice much noise in this room given the resort's family atmosphere?
The Level Grand Suite is soundproofed, which helps keep interior noise low even though the resort is a lively, family-oriented property with pools, a water park and multiple restaurants in regular use throughout the day.
What in-room amenities come with The Level Grand Suite?
The suite includes a 55-inch HDTV with cable channels and closed captioning, a coffee and tea maker, a stocked minibar, complimentary WiFi, a phone, and an iron and ironing board available on request, along with a down comforter and daily housekeeping.