The Level Swim-Up Room
441 sq. ft. / Ocean View / 5 Guests / 1 King Bed
The Level Swim-Up Room at Melia Casa Maya Cancun pairs 441 sq. ft. of space with an ocean view, creating an inviting setting for an all-inclusive Cancun escape. Designed for up to 5 guests, this upgraded room category brings together a relaxed coastal outlook with The Level benefits, including access to exclusive areas and personalized attention during your stay. Inside, the room features 1 King Bed and a separate sitting area, giving guests room to unwind between days by the water. The private bathroom has a shower only, with towels, shampoo, soap, free toiletries, a hair dryer, bathrobes and slippers provided. Practical comforts include climate-controlled air conditioning, soundproofing, daily housekeeping, a minibar, coffee and tea maker, phone, wardrobe or closet, free WiFi, wireless internet access, and a flat-panel 55-inch HDTV with cable channels and closed captioning. Free cribs or infant beds are available on request, while rollaway or extra beds are not available; toothbrush and toothpaste are not provided. Your stay is part of the all-inclusive experience at Melia Casa Maya Cancun, where on-site food and beverages are included in the room price, with some restrictions possible. The resort offers restaurants and bars, including international buffet dining at Merkado, Italian à la carte dinners at Casa Nostra, and Cape Nao, where breakfast is exclusive for The Level guests. As part of The Level, guests can also enjoy private check-in and reception, a dedicated Level Lounge, a welcome gift, turndown service and access to exclusive areas, adding a more tailored rhythm to days spent between the room, the pools, the beachside setting and the resort’s family-friendly spaces.
What's included in this room?
- Furnished terrace with direct swim-up access to the pool and ocean views
- 441 sq. ft. layout featuring a separate bedroom and sitting area
- One king bed comfortably sleeping up to five guests
- Private bathroom with a shower, plush robes and slippers
- Relaxed sitting area finished with calm, coastal-inspired décor
- In-room minibar stocked with drinks and snacks, fees may apply
- Flat-panel 55-inch HDTV, coffee and tea maker, and free WiFi
- The Level upgrade adds private check-in, lounge access and exclusive dining
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The Level Swim-Up Room FAQs
What does the ocean view from this room actually look like, and is it worth the upgrade?
The Level Swim-Up Room looks out over the Caribbean Sea, and because the category also includes direct swim-up access to the pool from the terrace, the outlook doubles as an extension of your living space. For guests who plan to spend real time on the water and outdoors rather than just glancing at it, the combination of the ocean view and the swim-up terrace makes this one of the more usable upgrades at the resort.
Does this room really have swim-up access, and how does that work day to day?
Yes — as part of The Level Swim-Up Room category, the terrace connects directly to the pool, so guests can step from their room straight into the water without walking through the resort. It’s a genuinely different rhythm to the stay, ideal for lazy mornings and evening dips without needing towels, keys or a long walk back.
What is the bathroom like in The Level Swim-Up Room?
The private bathroom is fitted with a walk-in shower rather than a tub, along with plush robes and slippers, plush towels, shampoo, soap and free toiletries, plus a hair dryer. It’s a compact but well-appointed setup geared toward guests who’ll be spending most of their time by the pool or beach rather than soaking indoors.
How does this room compare with a standard room or a higher Level category?
Compared with a standard room, The Level Swim-Up Room adds the direct pool terrace, ocean view, and access to The Level’s private check-in, dedicated Level Lounge, welcome gift and turndown service. Guests booking within The Level also gain exclusive breakfast access at Cape Nao, a benefit not extended to standard-category rooms, making it a meaningful step up rather than just a view change.
What exactly is included for guests staying in The Level category?
The Level tier includes private check-in and reception, a dedicated Level Lounge, a welcome gift, turndown service, and access to exclusive areas around the resort. Dining-wise, Level guests also get exclusive breakfast access at Cape Nao, alongside full use of the resort’s all-inclusive restaurants and bars, including the Merkado buffet and Casa Nostra’s Italian menu.
Is The Level Swim-Up Room better suited to couples or to families?
With one king bed, a sitting area, and space for up to five guests with a crib, the room works well for couples seeking a quieter upgrade or a small family with an infant. Because rollaway beds aren’t offered and children are present throughout the resort’s pools and public areas, larger families with older kids may find a multi-bed category a more practical fit.
How far is this room from the beach, main pools and restaurants?
The resort sits directly on the Cancún Hotel Zone beachfront, with the property’s restaurants, bars and pools all on-site, so guests in this room are never far from any of them. The swim-up terrace itself puts guests steps from one of the resort pools, while the beach and dining venues like Merkado, Casa Nostra and Cape Nao are all a short walk within the property.
Is Wi-Fi reliable in the room, and are there other connectivity or entertainment perks?
The room includes free WiFi throughout, alongside wireless internet access, so guests can stay connected from the bedroom or the swim-up terrace. Entertainment comes via a 55-inch flat-panel HDTV with cable channels and closed captioning, making it easy to unwind indoors after a day spent by the water.